Shipping policy
Thank you for shopping with Rev Moto Offroad. We are committed to delivering your order quickly and efficiently. Please review our shipping policy below.
Order Processing
- Orders are processed within 1β3 business days after payment confirmation.
- Orders placed on weekends or holidays will be processed on the next business day.
- You will receive a confirmation email with tracking information once your order has shipped.
Shipping Times
Estimated delivery times:
- United States: 3β7 business days
- Canada: 7β14 business days
- International Orders: 10β21 business days
Delivery times may vary depending on carrier delays, weather conditions, customs clearance, or high order volumes.
Shipping Rates
Shipping costs are calculated at checkout based on:
- Order weight
- Shipping destination
- Selected shipping method
Free shipping promotions may apply to qualifying orders.
Tracking Information
Once your order ships, a tracking number will be sent to the email address provided during checkout.
Incorrect Addresses
Please ensure your shipping address is accurate before placing your order. Rev Moto Offroad is not responsible for packages delivered to incorrect addresses provided by customers.
Lost or Delayed Packages
If your package is delayed or lost in transit:
- Contact the shipping carrier first using your tracking number.
- If additional assistance is needed, contact us at:
- π© support@revoffroadgear.com
- π (888) 915-6050
Damaged Items
If your order arrives damaged:
- Contact us within 48 hours of delivery.
- Include photos of the damaged item and packaging.
- We will work to provide a replacement or refund when applicable.
International Duties & Taxes
International customers are responsible for any customs duties, taxes, or import fees required by their country.
Contact Information
Rev Moto Offroad
5 Warren Street Suite 203
Glens Falls, NY 12801
π© support@revoffroadgear.com
π (888) 915-6050